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The brand new Pilot mode is based on augmented reality, which enables an end user to seek remote support based on visual representation.

TeamViewer has a brand new design, with a cleaner interface, whilst the new Advanced Device Grouping will enable you to group off devices which are most relevant to your area of work.

Mojave is fully supported, as is Dark Mode across both Mac and Windows. Now they are routed locally, so someone handling product support in Australia doesn’t need to route via a German server to connect. Previously every TeamViewer connection went through the company's servers in Germany. First and foremost, TeamViewer has focused on performance, meaning that you can connect to the most remote user with the most basic internet connection (even below 1Mbit/s) and still control their computer successfully. To stop sharing your screen and disconnect the remote session, open the QuickSupport app and tap the X to the top right of the app.TeamViewer 14 Preview is here and it’s looking like the best version, yet.When connected, the expert can view and control the mobile device.If you are not prompted to install the add-on, you can search for it in the Play store. The mobile device redirects to the Play store to install the Add-On for your device (for example Add-On: Samsung). When prompted to install the Remote Control Add-on, tap Download.To stop sharing your screen and disconnect the remote session, open the QuickSupport app and tap Stop Broadcast.When connected, the expert can only view your screen, they cannot control the mobile device. To initiate screen-sharing tap Start Broadcast.When the support expert initiates the Teamviewer connection, you are prompted to Allow remote support?.Make note of Your ID and provide it to the NETGEAR technical support expert.