

It should be something along the lines of "Creative Zen Mosaic". A window will pop up and you will see a long list with (hopefully only) one thing under the "Other Devices" sublist. If you have downloaded the updated firmware this is the time to install: Once install is done, in a moment the screen on your Mosaic will say "Docked" Follow prompts agreeing to search and auto install Once pack has been installed the drivers have been as well, BUT as I mentioned we now have to tell windows to look for them again. If you have not already installed the mini-cd, do so, or download from Creative's site in the support section(if you do you might want to grab the latest firmware update) Well the thing is windows stops looking for a driver once it searches and finds nothing, and unfortunately those of us using XP do not automatically have the drivers. We got home, opened the box, plugged it in the computer, and nothing useful happened so then we installed the mini-cd. I think alot of people are having the same problem I was.

SOURCE: Instruction for zen mosaic by creative
